Delivery Planner support
Support follows the exact release.
Support is product-, version-, and compatibility-row specific.
Useful support details
Include the exact product version or build, host and operating-system versions, CPU architecture, compatibility-row identifier, exact error, and a minimal synthetic reproduction.
Do not send
Do not send photographs, catalogs, filenames, full paths, client names, rights values, delivery contents, credentials, payment details, or unreviewed logs.
Known limitations
- Save/reopen, structured export, and representative volume-job validation remain launch-critical.
- No public host compatibility row or customer package is authorized.