Emulyn Tactile Print Lab support

Support follows the exact release.

Support is product-, version-, and compatibility-row specific.

Useful support details

Include the exact product version or build, host and operating-system versions, CPU architecture, compatibility-row identifier, exact error, and a minimal synthetic reproduction.

Do not send

Do not send photographs, catalogs, filenames, full paths, client names, rights values, delivery contents, credentials, payment details, or unreviewed logs.

Known limitations

  • The exact 0.4.3.6 private package passed on one workstation using Lightroom Classic 15.5.1, macOS 26.6.2, Apple silicon, and one explicitly selected two-owner-RAW pair; that is not broad customer compatibility.
  • Customer portability, clean-machine runtime, the customer runtime and installer, signing, notarization, public download, merchant delivery, and sale authorization have not passed.
  • Dedicated live selection or Develop-change invalidation and helper-failure host rows were not run, and visual-quality acceptance is not recorded by the exact package receipt.
  • The current host-verified feature is Paper Relief. The wider twelve-treatment Tactile roadmap, batch workflow, material library, and production recipe system are not all present in this Lightroom preview.
  • The Pro feature set does not exist and its price is disabled.

Read the portfolio support policy.